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- Re: How can I remove the HP Support Assistant icon from my t...

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10-07-2011 07:06 AM
The question mark icon appeared after the latest update on my Win 7 desktop. How can I get rid of it?
Solved! Go to Solution.
Accepted Solutions
10-07-2011 07:41 PM
right click on the taskbar, go to toolbars, and then uncheck HP Support Assistant Quick Access.
10-07-2011 07:43 AM
Hi,
Have you tried right click the icon and selecting 'Unpin this program from the taskbar'?
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-07-2011 08:05 AM
Yes, I tried that - but the option was not there since the icon was on the right side of the taskbar. However, since I submitted the question, I have answered it. I right clicked on the taskbar, then clicked "toolbars" and found I could deselect HP Support Assistant. Solved!!!
Thanks for the suggestion anyway!
10-07-2011 08:10 AM
Hi,
Thanks for replying and good to hear you sorted it out
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-14-2015 04:35 PM
You need to do 2 tasks:
1... Uncheck the check box of 'HP Support Assistant Quick Access' at the Toolbars.
2... Run 'HP Support Assistant' software ---> At the top-right side Click 'Settings' command --->When the 'Settings' screen is open to scroll down to look for 'Choose how you would like to be notified.' ---> Then Uncheck the first check box 'Display an icon in your taskbar...' ---> Then Click the 'Save' command at the bottom-right side. ---> Then close it!
Now, it won't come back to appear on your taskbar any more!
Good luck to all...
THD
