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Intern
Posts: 23
Member Since: ‎05-27-2010
Message 1 of 3 (2,883 Views)

How fix this hpslpsvc64.dll?

from my officejet j4680

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Provost
Posts: 46,184
Member Since: ‎09-24-2010
Message 2 of 3 (2,868 Views)

Re: How fix this hpslpsvc64.dll?

Hi,

 

Are you connected to the printer wirelessly?  If you are, you might resolve the problem by setting a static IP for your printers connection to your router. 

 

Hope this helps,

 

DP-K

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Windows Insider MVP

Top Student
Posts: 7
Member Since: ‎08-08-2012
Message 3 of 3 (1,941 Views)

Re: How fix this hpslpsvc64.dll?

I allowed an HP update to be installed which claimed to fix a problem where network connected printers "disappear" . (What I see is that my C7280  that has been running for a week is reported as no longer fully installed,  and I have to uninstall it and re-install it to getit working again. I hoped this might be the same thing in HP speak). The install proceeded and then I got this message.

 

Dialog title: RunDLL

Message: There was a problem starting
c:\users\paul\appdata\local\temp\7zs35cf\hpslpsvc64.dll
Access is denied.

 

I also got another error dialog form the HP Update installer saying that hpslpsvc64.dll service could not be stopped and did I (or paul?) have sufficient privileges  to stop and restart a service (presumably the print spooler?) 

Both the user paul and the user to which I was logged in were both set up as administrators, so the answer was yes. 

I just cancelled the install but it re-started automatically again later.

 

My printer is network connected with a static IP address. 192.168.1.35, so I don't think that will help.

 

Toshiba Protege R705, Windows 7 Home Premium, Printer C7280

 

 

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