• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-10-2017 05:29 AM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 10 (64-bit)

 

Hi,

I have opened my laptop hp and dusted the fan but now I have a problem with the red screen on the background.

How to fix it?

It is working with another monitore.

 

1 REPLY 1

‎05-12-2017 10:49 AM

HP Recommended

Hi @Nasrink36,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you get a red screen in the background of your Pavilion dv6 and it works fine when connected to an external monitor.

 

This could be a hardware issue with the unit as it is working fine with an external monitor.

 

Hence, you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp
 

You have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.