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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2017 05:08 AM

HP Recommended
Product: HP 3500
Operating System: Microsoft Windows 8.1 (64-bit)

The problem:

Bought a HP 3500 pro desktop with W8pro/ downgraded to W7pro. Had a Samsung Evo 840 ssd installed and made as the boot disk. Stupidly, I did not have the recovery disks made. And yes, I know I should have made them.

The machine was fine for a while, until the SSD borked. Then I found out the 840-series does that rather regularly.

Figured that I just put another SSD in and reinstall the OS. But then I noticed the thing does not come with a Windows sticker?

Googling told me the windows product key is in the BIOS. OK, I found it with a bit of searching.

So, I downloaded the Windows 8.1 pro ISO, put it on an USB-stick. Booted up just fine. Then it asked for the windows product key for the installation. I entered the one from the BIOS. Did not work.

So where do I get the working product key for the new OS installation?

1 REPLY 1

‎05-31-2017 07:00 AM

HP Recommended

Hi:

 

See if the info at the link below is of help to you...

 

https://www.howtogeek.com/187525/how-to-perform-a-clean-install-of-windows-8.1-with-a-windows-8-key/

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