Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎10-30-2009
Message 1 of 4 (3,473 Views)

How to open the case!!!

Haven't had this particular problem before. I was planning on working on a friend's Compaq Presario 5838 Desktop PC and I can not figure out how to open the case. I can not find the manual online and I have tried everything I can think of (without a hammer.)




Thank you! 

0 Kudos
Posts: 17,977
Member Since: ‎11-21-2008
Message 2 of 4 (3,470 Views)

Re: How to open the case!!!

[ Edited ]

Cashirey, can I suggest not using a hammer.  :smileywink:


Here is a link to upgrading the memory, but it shows how to open the case:


Let us know if this helps.


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home

HP Photosmart 7520 AIO

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.
Posts: 28
Member Since: ‎10-27-2009
Message 3 of 4 (3,452 Views)

Re: How to open the case!!!

Hi Cashirey,


As per product specifications of PC model 5838, it is shipped with Minitower chassis - (ATX, ATM, MM, AS),


I found some General information about replacing parts in Minitower, click here ---- >>> Minitower information





Honor Student
Posts: 2
Member Since: ‎10-30-2009
Message 4 of 4 (3,431 Views)

Re: How to open the case!!!

Thank you, Vamshi, for your assistance. I wish I could say it has worked but it has not. I can not believe I am having so much difficulty finding documentation to open this case; it is not a mini tower and when I follow other instructions I have read:


Three hexagon screws need to be removed from the back of the case. At that point, grab the handle looking item on the back of the case and the chassis will pull out. In the next post he says adds that the shell pulls out from the front.  


No go - nothing is moving! It is so amazingly frustrating. Smiley Mad I've looked on the internet until I'm almost blind but I can not find anything that pertains to this case.


Thank you for your assistance and all further help is ALWAYS APPRECIATED. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation