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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2017 04:54 PM

HP Recommended
Product: Hp Pavilion p6347 PC desktop
Operating System: Microsoft Windows 10 (64-bit)
Hp Pavilion p6300 series desktop will not start. After it powers on, it shows at the bottom of a black screen "Repairing disk errors, this might take a few hours to complete." So, I F9 to run tests using the Diagnostic​ Tool.
The result
Error code: A smart test failed on the drive.
Error code: BIOHD-8.
2 REPLIES 2

‎03-21-2017 05:05 PM

HP Recommended

@Beckysuner, welcome to the forum.

 

The error message that you are receiving is telling you that the hard drive has failed.  You will have to replace it with a drive the same size or larger than the failed drive.  I hope that you have a backup of your personal data or it will be lost.

 

Here is a guide to help you replace the drive.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-22-2017 04:10 AM

HP Recommended

Hi Beckysuner,

 

 

The Error BIOHD-8 is a hard drive error. To resolve this issue, try to boot your system with the help of a USB Drive and try to run the CHKDSK command on it.

 

 

Good Luck!!!

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