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KFrog Student
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Hp envy touchsmart 23-k027c graphic card

HP Envy Touchsmart 23 AIO
Microsoft Windows 10 (64-bit)
Hi - My HP Envy 23 will not boot up. Every time I turn it on, nothing appears on the screen and I hear 5 long beeps accompanied by the power button flashing 5 times. From what I've found, this seems to be related to my graphics card, but when I looked up the specs on this computer, it doesn't seem like there's a dedicated graphics card. It seems like there's an integrated graphics card. Is there a way to fix this?

HP Envy Touchsmart 23 All In One (AIO) PC series - recline version
Model No. 23-k027c
Product no. H6U00AA#ABA
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HP Recommended

Hp envy touchsmart 23-k027c graphic card

@KFrog, welcome to the forum.

 

Here is a guide to the HP BIOS and LED beep codes.  If you look in the section towards the bottom of the page titled "Beep and LED code descriptions", you will see that the code that you are receiving is telling you that there is a memory problem.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

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I am not an HP employee.
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