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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2017 01:13 AM

HP Recommended
Product: Envy20
Hard disk not installed
4 REPLIES 4

‎03-30-2017 06:14 AM - edited ‎03-30-2017 06:15 AM

HP Recommended

Minimum information contained in that comment.  Is this an error message or a request for how to install a hard disk?

 

Also need a complete model number


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‎03-30-2017 08:13 AM

HP Recommended
It is a eror message and it is aenvy-20 all in one touch screen
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‎03-30-2017 08:14 AM

HP Recommended
It says no boot disk has been deteceted or has failed
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‎03-30-2017 08:35 AM

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Well the hard drive has evidently failed  or become disconnected.  Replace the drive and use the Recovery Disk set you made when the PC was new to restore the Windows OS like new.


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