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HP Recommended
Hp touchsmart 520
Microsoft Windows 10 (32-bit)
Hi my boyfriends mam has set up a power on password on my pc and cannot remember what it is is there any way of accessing the pc, there are no codes showing up it just asks for the power-on password, I get 3 attempts then I have to restart art it and try again, thx in advance
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Hi @Asbo1234,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

As I understand there is a message - "Power-on password" on your screen and you need assistance with the same,

 

You would have to contact HP phone support for a hardware service as the motherboard may require a tattoo/Bios Flash.

 

Any other way of unlocking the BIOS is not authorized by HP.

 

Keep me posted,

 

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Regards,

Jeet_Singh
I am an HP Employee

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