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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-26-2010 11:38 AM

HP Recommended

Ops!  Pasted the wrong link.  It's now correct.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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‎02-24-2017 07:14 AM

HP Recommended

They are antennas for the Wi-Fi and Bluetooth singnals.

The two black wires connect to a small (1.5x1.5 inch) electronic board attached to the motherboard on the HP Envy and perhaps other HP models.  On my computer this little board is located just above where the video card goes.  Intel Wi-Fi Model 3168NGW.jpg

See image above.  The arrows point to where the wires came off.  The metal leads on the black wires are actually tiny snaps that when pressed on the the points I have arrows pointed to, attach to the small electronic board  I actually had to unscrew the board and snap them back on, but one would not go on so I reinforced it with electrical tape.  This completely solved my problem and I now have perfect wifi and bluetooth connection. 

 

I hope you have good success with this also.

 

Ithiliens

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‎02-24-2017 08:20 AM

HP Recommended

Hi! Thank you for the great update on how to fix this wifi issue. 

I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

Please post in a new thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.

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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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• Example: ""Low disk space"" error in Windows
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If you have any other questions about forum posting, please feel free to send me a private message!

Thank you!"

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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