12-14-2013 04:48 AM
i closed down as normal, the next time i opened my computer the administrator ask for my pass word. i entered my normal pass word it would not accept it, what can i do
12-14-2013 04:56 AM
Is this a power-on password that appears as soon as you turn on the machine? If it is, enter an incorrect password 3 times and you should receive a 'halt code' - post back with this code.
If the password you're referring to is a Windows log-on password, post back with the version of Windows you're using.
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Windows Insider MVP
01-06-2014 06:01 AM
when i enter a pass word this is what comes up "the user profile service failed the logon"
it then gives me a hint "DRIVING" under it "the user name password is incorrect"
i also get the use account control box coming up saying " update for program" i then hit yes im then back to square 1
im on windows 7 home premium. i have not purchased Microsoft office only used the free version that has now run out could that be a problem?