I need help it won't get off the start up screen

[Thebeast223]

Need help to get off the blue start up screen any help will work

[The_Fossette]

Hi @Thebeast223

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are unable to boot and getting blue screen error.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

Meanwhile, I recommend you to follow the step in the below article and check if it helps.

http://hp.care/2duigO0

Let me know how it works and you have a great day.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!