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Student
Posts: 1
Member Since: ‎03-20-2013
Message 1 of 2 (456 Views)

I think this is bios issue Please help experts

hi Dear HP Experts

 

i'm facing this massage every pc startup please help me

 

massage

1801-Microcode Update Error
Misssing or Invalid Processor Microcode Update Please Contact
Hewlett-Packard Company for A New Microcode Update to support the New Processor Stepping
Initializing Intel (R) boot Agent GE v1.3.24
PXE 2.1 Build 086 (WfM 2.0)

 

My System Model is HP Compaq dc7900 Small Form Factor " how to solve it problum "

 

Thanks..

 

Mohammad Khushi

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Provost
Posts: 87,300
Member Since: ‎07-13-2010
Message 2 of 2 (437 Views)

Re: I think this is bios issue Please help experts

Hi:

 

If you installed a different processor you may have to update the microcode using the microcode update on the dc7900 support and driver page.

 

If the error goes away after you do that, then it is fixed.

 

If the error does not go away, then you have installed an unsupported processor.

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