Create an account on the HP Community to personalize your profile and ask a question
05-03-2017 09:23 PM
any one know if There is other models motherboards I can use it in my pc instead of my original one. I really confused because I searched and didn't find.
05-04-2017 06:50 AM
The MB in your All-in-One is a special form factor component made specifically for the chassis.
The side and back ports have to match the chassis. It is very much simialr to a Laptop or Notebook PC.
I don't believe you can use any other MB except for a replacement MB specifically designed by HP for your All-in-One.
You would have to contact HP for a replacement MB.
05-04-2017 08:00 PM - edited 05-04-2017 08:23 PM
A Red screen?
Was this at boot with the factory operating system or were you trying to install the HP factory operating system using HP recovery discs or USB stick?
The red screen is usually a fatal error because the factory operating system is not tied to the motherboard or a critical component connected to the motherboard.
You would probably have to purchase a new OS because you have changed the motherboard.