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PK123
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IQ506 Volume button on the monitor does not work.

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Volume button on the MONITOR was working fine the first couple of days but then it stopped working. called the customer service three times, i was told to:

1. download the latest updates - did not work!

2. do system restore to an earlier point -   did not work!

3. send the pc back to hp to have it repaired - dont want to do because i'm note sure how long it'll take and i would have to remove all my personal files from the pc.

 

Any recommendation. Thank you

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blew888
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What do you mean volume button on monitor?  Are you talking about the system tray on bottom right, which is the speaker icon?
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PK123
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No, not the system icon but the "physical" button/control is that located on the right side of the PC/Monitor IQ506.

IQ 506 Volume Button

 

Message Edited by PK123 on 03-06-2009 04:32 PM
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nerdic
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me too I was new installed windows 7, I updated all drivers but ,the volum button still no funtions

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nerdic
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the side button please gave us suport

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JimT
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have you tried the HP Drivers VISTA x64?  Vista drivers are compatible with Windows 7 but HP install driver program isn't.  To install it...

 

1. install winrar, search google for download

 

2. download and save to your disk

 

ftp://ftp.hp.com/pub/softlib/software10/COL23626/pv-61195-1/sp37392.exe

 

3. Using windows file explorer, right click on the file sp37392.exe and select "extract to sp37392\"

 

4. from in each of the  sp37392\src* folders, run the *setup*.exe programs

 

5. reboot

 

6. should now work, if it does, let me know and give kudos

HP Elite X2 1012 G2, HP ENVY 17-j005tx Notebook, HP ENVY Recline 27-k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server, HP MediaVault 2020, HP ENVY 120 AiO Printer
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PC_Tester
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JimT
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@PC_Tester wrote:

Install this if you're running Windows 7 64-bit

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-75704-3


 

actually, that is the driver i have installed on my system, so go for PC_Tester's recommendation...

 

HP Elite X2 1012 G2, HP ENVY 17-j005tx Notebook, HP ENVY Recline 27-k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server, HP MediaVault 2020, HP ENVY 120 AiO Printer
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nerdic
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I treid it but,dons't work! same problem

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JimT
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@nerdic wrote:

I treid it but,dons't work! same problem


 

check your version, is it the same as my screenshot?

 

if it is, then tell me if you tried my original suggestion?  Follow the steps I set out to install the VISTA version of the drivers and let me know if that works.

HP Elite X2 1012 G2, HP ENVY 17-j005tx Notebook, HP ENVY Recline 27-k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server, HP MediaVault 2020, HP ENVY 120 AiO Printer
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