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Posts: 1
Member Since: ‎09-28-2010
Message 1 of 2 (17,557 Views)

Important Windows Update fails w/Error Code 8007371C

HP Pavilion  dv9700

model dv9933ca


Can't seem to install the latest "important update" - installation fails and error code 8007371C


Can anyone advise what to do?


I am running Vista - can I just ignore the above, upgrade to Windows 7 and the problem should go away, right?

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Regents Professor
Posts: 4,494
Member Since: ‎09-04-2009
Message 2 of 2 (17,550 Views)

Re: Important Windows Update fails w/Error Code 8007371C

Hello PaulBee, Welcome to the HP Forum. This is not  an unusual problem. It has happened to many of us.


You might be able to just upgrade to Windows 7 and still have the issue. The upgrade may retain some of the registry settings, and other data.


Here  is a link to a Microsoft site that is posted as the fix for this issue. I have not tried it since I have no need fot it at this time.


You might want to take a look and see if my be useful for what you require.


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Please mark Accept As Solution if it solves your problem.

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