• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Elite 8000 SFF
Microsoft Windows 7 (64-bit)

I want to obtain HP Restore Media on CD or USB.

I need Windows-7 Pro with SP2.

Is it available and if so where?

3 REPLIES 3
HP Recommended

Hi:

 

You can only get W7 with SP1.

 

Microsoft doesn't call the convenience rollup SP2.

 

https://arstechnica.com/information-technology/2016/05/windows-7-now-has-a-service-pack-2-but-dont-c...

 

Also, unless HP has updated the recovery media for the 8000 Elite, you will get W7 without SP 1.

 

I just checked the recovery DVD set I got for my 8000 Elite CMT, and it just indicates W7 Pro.

 

3 DVD's are in the set.

HP Recommended

Where can I find them? I've searched Hp with no luck.

HP Recommended

For business PC's, you can only order the recovery media by telephone.

 

Call this number in the USA/Canada...1-800-334-5144

 

Have the serial number of the PC handy to give to the customer services rep.

 

Another forum member wrote that HP jacked up the price from $10.00 to $30.00 for the recovery media.

 

If you can still read all 25 characters of the W7 product key, you may want to just make your own plain W7 installation media, and save $30.00, if that other guy was correct about the price.

 

I have always paid $10 for years.

 

This site claims to have genuine, unadulterated W7 ISO files for download...

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

Win 7 Pro SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)

 

Win 7 Pro SP1 COEM  (This version would be for what HP would have used--System Builder)

 

N is for European Union (EU) countries.

 

K is for South Korean markets.

 

Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.