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It opens late with a sd card !
04-07-2017 03:43 PM

With a card inserted It opens very slowly..
04-09-2017 08:55 AM - edited 04-09-2017 09:14 AM

Hi @NLTURK,
Thanks for reaching out. A very good day to you. I reviewed the post about the card reader reading the SD card rather slowly. It will be a delight to assist you with this.
Brilliant description and splendid diagnosis of the issue before posting. Kudos to you on that score. You are a valued HP customer and I take it as a privilege to share this platform with you.
For better clarity and to assist you better, I would require more information regarding this.
- Is this a recent occurrence?
- Do you think a software or windows update cause this? Do you know?
- Have you tried multiple SD cards in the slot?
- Did you try this SD card that is read slowly on a different computer?
- Please let me know the complete model# of the computer.
For a start please try these steps.
If it is a recent occurrence, please perform a system restore to factory settings before the issue started from this link: http://support.hp.com/us-en/document/c03327545#AbT4
Then check if this does the trick for you. Please try multiple cards and check if all the cards are read slowly.
Select the country and enter the product# of the unit. Then follow the on-screen instructions.
Then uninstall the memory card reader drivers from device manager and restart the computer.
- Right-Click on start button> click device manager> expand Memory Technology Devices>then select the memory card reader and right-click on it and uninstall the card drivers. Then restart the computer and update the bios and chipset drivers from this link: http://hp.com/drivers
- Then check if the situation has been corrected.
- These links would also help.
- We need to isolate the issue correctly.
- Link 1: http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Slow-15-in-1-card-reader-on-Pavi...
- Link 2: to troubleshoot SD cards: https://support.hp.com/us-en/document/c01564223
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead.
DavidSMP
I am an HP Employee

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