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NLTURK
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Message 1 of 2
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It opens late with a sd card !

HP Recommended
Pavilion X2
Microsoft Windows 10 (64-bit)

With a card inserted It opens very slowly..

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1 REPLY 1
DavidSMP
Retired
Retired
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Message 2 of 2
Flag Post
HP Recommended

Hi @NLTURK,

 

Thanks for reaching out. Smiley Happy A very good day to you. I reviewed the post about the card reader reading the SD card rather slowly. It will be a delight to assist you with this. Smiley Happy

 

Brilliant description and splendid diagnosis of the issue before posting. Kudos to you on that score. Smiley Happy You are a valued HP customer and I take it as a privilege to share this platform with you. Smiley Happy

 

For better clarity and to assist you better, I would require more information regarding this.

 

  • Is this a recent occurrence?
  • Do you think a software or windows update cause this? Do you know?
  • Have you tried multiple SD cards in the slot?
  • Did you try this SD card that is read slowly on a different computer?
  • Please let me know the complete model# of the computer.

 

For a start please try these steps.

If it is a recent occurrence, please perform a system restore to factory settings before the issue started from this link: http://support.hp.com/us-en/document/c03327545#AbT4  

 Then check if this does the trick for you. Please try multiple cards and check if all the cards are read slowly.

 

Select the country and enter the product# of the unit. Then follow the on-screen instructions.

Then uninstall the memory card reader drivers from device manager and restart the computer.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Smiley Happy  Please reach out for any issues and I'll be there to assist you.  Smiley Happy

 

To simply say thanksplease click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Smiley Happy

Take care now and have a splendid week ahead. Smiley Happy

 

DavidSMP
I am an HP Employee

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