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Honor Student
Posts: 2
Member Since: ‎02-10-2014
Message 1 of 4 (462 Views)

LV2311 HP monitor and quick release (EM870AA) compatibilty

Hi Everyone, 

 

I purchased LV2311 HP monitor and the HP adjustable dual monitor stand. I also added HP quick release (EM870AA) in which according to HP website, is compatible with the monitor that I have. It turns out that the screw holes on the monitor does not line up with the quick release screw holes. Am I missing something (hardware wise)? An adaptor maybe? If I do not have the right model number for the quick release, does anyone know the correct model number? Any guidance regarding this matter will be greatly appreciated.

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Provost
Posts: 62,643
Member Since: ‎01-29-2009
Message 2 of 4 (459 Views)

Re: LV2311 HP monitor and quick release (EM870AA) compatibilty

Hi,

 

Are you sure they are compatible ? The following document shows all compatible monitors:

 

  http://h18000.www1.hp.com/products/quickspecs/12397_na/12397_na.PDF

 

Unfortunatey I can't find LV2311. Please check again, I may miss spelling or something.

 

Regards.

BH
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Honor Student
Posts: 2
Member Since: ‎02-10-2014
Message 3 of 4 (450 Views)

Re: LV2311 HP monitor and quick release (EM870AA) compatibilty

Hi,

 

Thanks for the quick reply. Below is the link to the page I was referring to:

 

HP web page

 

http://h30094.www3.hp.com/af_searchresults.aspx?rank_dir=asc&pagemode=af&rank_on=sasssearch&culture=...

 

I was under the impression that the accessories on the page are all compatible with the monitors that I have. Unfortunately, this is the only HP website I based my decision on and other 3rd party websites. The manufacturing number is A6B85A8.

 

Thanks again for your quick reply.

 

Provost
Posts: 62,643
Member Since: ‎01-29-2009
Message 4 of 4 (441 Views)

Re: LV2311 HP monitor and quick release (EM870AA) compatibilty

Hi,

 

A6B85A8 is product number for the monitor itself. I can't search for it on the above pdf file, compability list.

 

Regards.

BH
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