Laptop 15-do27cl shuts down after 30 minutes, just started how to stop this

[kpuc251477]

Today, the lap top started to shut down after 30 minutes of use.  Immediately can power up and start but will shut down again in 30 minutes.

[Jeet_singh]

Hi @kpuc251477,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

As I understand you are having an issue with the laptop shutting down randomly. Don't worry as I have a few steps to help you get through this concern,

To provide you with an accurate solution, I'll need a few more details:

Did you make any changes on the PC before the issue started?

Did this happen after the recent update/upgrade to Windows 10?

Have you tried to update the drivers?

In the meantime, let's start off by performing a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, the keyboard stops responding, or other external devices locking up.

Next thing, I would suggest here is to update the Bios and Chipset drivers from our HP support website, using this link.

You could also try to run the test on the system diagnostics as well as an extensive test on the Hard drive and Memory from F2 (please capture the failure ID for further assistance).

I hope this helps. Let me know how it goes for further assistance.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,