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08-06-2009 04:56 AM
08-06-2009 07:37 AM
08-06-2009 10:27 PM
I've read a lot of complaints about that board. Sounds like you're having some sort of driver corruption coming out of sleep. I personally don't use hibernation or sleep. Just shut down the PC when it is not in-use.
I'd return the PC for a full refund. $1500 is too much for that PC.
08-07-2009 10:13 PM
I'm having the same problem. I'm not that computer savy, but I do know that it has to do with sleep mode. It shuts down my wireless adapter and my internet connection won't come back until I restart the computer. I've contacted chat support 3 times and called in twice. I spent 3 hours and 25 minutes on the phone so far, and I'm tired of calling back.
Also, I'm having problems with the HP PhotoDumb software. It keeps freezing up and then shutting itself down.
This is my first HP and it's been bad!!!
08-09-2009 04:53 AM
I just bought a new HP Pavilion Elite e9180t, and have had it less than a week. It keeps dropping the internet connection. I have no clue why this is happening as I have installed all new updates from Microsoft and HP and my router works perfectly for 2 other notebook computers (both HPs) in the house. I called tech support yesterday and we did a system restore and then uninstalled and reinstalled the network adapter. After a reboot it worked fine, but then I went in there this morning and the internet connection was gone again. Please help! I'm on Vista 64bit Home Premium and running Norton 2009.
To Aggiezgo5 and the others;
I to have the same thing going on, I am using a Linksys 4 port wired router. I can tell you it's with the Vista computer
[ my is a 64bit h.p.], it's something to do with the power options. Start with opening control panel,click on power options, once open you will see a list
of 3 choices,and you will need to click on,change plan settings 1 balanced,2 power saver,3 high performance, I think
that it's not #2. From this point on I am at a lost on how the change Vista from not powering down the usb port when computer is turn to sleep mode,
or computer off.
08-09-2009 11:06 AM
Go to Control Panel/System and Maintenance/Power Options.
Pick and choose which way you want your computer to stay put. The factory default is to go on a Hibenation mode which powers EVERYTHING down. If your router looses complete connection and it will not power up then I suggest you unistall the Router and reinstall. I have had my e9180t two days so far no problems but I did see where it goes in to Hibernation mode when not in use. I happen to like it that way so I made no changes.
Hope this helps.
08-10-2009 02:36 PM
08-12-2009 04:15 AM
To fellow members;Lost Internet Connection
I have found tool at Microsoft Windows, Internet Connectivity Evaluation Too
I also found out it's a power setting with a power setting and not with usb
as i stated earlier [sorry].
09-10-2009 09:32 PM
I ordered my e9180t in early August and found that I had poor internet connectivity as well. Tech support told me I was missing the antennae (I didn't have the antennae hook-ups in the back of the PC). I shipped it back to HP and ordered a new one. The new also did not come with antennae, however I figured out that the preconfigured wireless card has an internal antenna. My new PC has good internet connection now. ... Your wireless card may not be very good.
Now I'm experiencing other issues with my new PC. ... I get the "gray" screen of death after watching videos for more than 1/2 hours. I guess MS decided to change the color. I'm thinking of returning this new PC and getting my money. The original PC and the new e9180t both had problems with the "gray" screen of death. I have found this only occurs while watching videos. Does anyone know what the problem is? ... I hate to return this PC and get my money back. ... I simply don't know what to do. I'm very disappointed.