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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-08-2017 02:51 AM - last edited on ‎03-08-2017 08:16 AM by Retired

HP Recommended
Product: HP Wireless Mouse x4000
Operating System: Microsoft Windows 10 (64-bit)

I lost my USB Receiver for HP Wireless mouse model x4000

 

HP Product number : H1D34AA

 

s/n : [Personal Information Removed]

 

What can I do now.

 

 

Thanks

Spoiler (Highlight to read) Spoiler (Highlight to read)   

 

1 REPLY 1

‎03-09-2017 06:57 AM

HP Recommended

Hi! @dj_hudi, Thanks for stopping by HP forums!

 

I understand that you lost the USB receiver for your wireless mouse.

 

Don't worry I'd like to help you out.

 

The wireless mouse will not work unless you connect the USB receiver.

 

If the wireless mouse is under warranty please contact HP and get the wireless receiver.

 

Link to contact HP.

 

 

Hope this helps!

Have a great day ahead! 🙂

 

 

 

A4Apollo
I am an HP Employee

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