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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2017 04:21 AM

HP Recommended
Product: EliteDesk W4V44AV
Operating System: Microsoft Windows 10 (64-bit)

The hard drive on has been completly reformatted.  How can I obtain and re-install Windows 10 (64-bit) from HP.

1 REPLY 1

‎05-19-2017 04:50 AM

HP Recommended

Hi,

You can download the media creation tool from Microsoft (on different computer) and run tool to create a bootable drive or DVD with latest edition of Windows 10.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Click on download tool and run as administartor. Choose to install on different PC. Once you have the bootable drive you can install on your PC by changing boot order in Bios. Make sure to install same edition (home or pro) which was already installed on your PC. It will automatically be activated once installed and connected to internet. (if prompted for product key during install click on do not have one). After installation go to windows update in settings and completely update the PC which will include all drivers.

 

Let me know if you need further help,

David

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