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‎03-18-2017 10:22 AM - last edited on ‎03-18-2017 08:33 PM by Retired

HP Recommended
Product: pavillion 23 All in one
Operating System: Microsoft Windows 10 (64-bit)

Somehow lost all USB keyboard drivers on HP 23 Pavillion All in one computer.  I cannon access the computer except by mouse.  I cannot not put in password so no way to access machine.  The mouse wil work in the two USB 2 ports and the 2 USB 1 ports.  The keyboard works in none of the USB ports.  

 

 

 

My previous message was supposed to say lost USB Keyboard Drivers on Pavillion 23 All in one computer.  I have no keyboard access...only mouse and therfore can not access machine as I am unable to put in password. 

1 REPLY 1

‎03-19-2017 01:25 AM

HP Recommended

> The keyboard works in none of the USB ports.  

 

Does a different/borrowed keyboard work in any of the USB ports?

 

Does your keyboard work in a USB port on some other computer?

 

Maybe, it's the keyboard that is the problem.

 

 

 

 

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