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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2017 02:47 PM

HP Recommended
Product: Example: Pavilion A6400
Operating System: Microsoft Windows Vista

unplugged elect cord of phone from voltage surge protection,computer went off but light stayed on.  I've been told it was my mother board,  This machine has stuff I need and I  would like very much to fix it.  Does anyone know where I can get this done?

1 REPLY 1

‎05-01-2017 03:37 PM

HP Recommended

A local computer repair shop is the best bet, but for a computer that old, it will probably cost more than it is worth.  Best option is to salvage the data from the hard drive onto a working PC.  Easiest way to do that is to remove the hard drive from the old Pavilion A6400 and connect it to a working PC.  If it is just to retrieve the data, an adapter similar to this will work nicely

https://www.amazon.com/AGPtek-Drive-Adapter-Converter-External/dp/B00BIE996S/ref=pd_sim_147_2?_encod...


I'm not an HP employee.
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