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Honor Student
Posts: 3
Member Since: ‎07-27-2010
Message 1 of 3 (1,852 Views)


I have a HP Pavilion p6153f Desktop PC with Operating System MS Windows 7 Home premium 64.


After I enter the label information for printing on Brother QL-570 label printer, followed by requesting print or save.

I get a screen display: "MSXML Error. Invalid Class String", this is then followed by "Failed to save Document".

The label is printed, but it will NOT save the label.

0 Kudos
Posts: 27,698
Member Since: ‎07-17-2009
Message 2 of 3 (1,851 Views)

Re: MSXML Error

Try this Microsoft update.

HP Envy 17t-ae100 CTO,i7-8550,16GB,4K screen,512 GB NVMe SSD
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 3
Member Since: ‎07-27-2010
Message 3 of 3 (1,840 Views)

Re: MSXML Error

I went through the procedure as per Big Dave's instructions.


I ran the update package and after DL, the following comment appeared "Error opening installation log file.

Verify that the specified log file location exsists and is writable"


I also tried saving and then running install and got the same comment

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