I tried to order new media to restart my computer, but I got a message that said that no WIN 8.1 software was available for this computer. My hard drive crashed, so I could not create the media from the hard drive. Why would this WIN 8.1 not be available for the fairly new computer?
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HP Envy 8 5010 Tablet (2) HP DV7t i7 3160QM 2.3Ghz 8GB Printer -- HP OfficeJet Pro 8620 Legal Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.