Re: Memory extension - HP Support Community

FUNMEDIA · ‎03-15-2017

Hello,
I made a memory extension for the desktop (i3-6100), I put two identical banners of brand DATO 8GB 2400MHz (Total 16Gb), the computer starts correctly and after 30 minutes it makes a blue screen then restarts And it only sees 8Gb ... how one can achieve this extension? thank you

erico · ‎03-15-2017

I always use only guaranteed compatible memory modules in all of my memory upgrades for this very reason.

If the vendor or manufacturer of the memory modules does not guarantee compatibilty with the desktop you are taking the risk of buluescreens of even no-boot scenarios.

Try a single stick in the slot closest to the processor. Boot into Windows and see if the same thing happens. If it does not, then the other memory module has probably failed.Try the other memory module by itself to verify the failure.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

FUNMEDIA · ‎03-16-2017

I did that, slots are fine and the memory modules too, in the last try I installed both memory strips and the computer starts up properly without blue screen but it only sees 8gb...

erico · ‎03-16-2017

That may ndicate ythat one of the memory modules has failed.

Try each memory module by itself by putting it in the slot closest to the processor and then powering the system on.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

FUNMEDIA · ‎03-16-2017

each memory module work by itself in the two slots ,, the problem appears when i put the modules together...

is there a list of brand or guaranteed compatible memory modules works with hp desktops

erico · ‎03-16-2017

Certainly. Just do a search for your PC Product name and memory upgrade guaranteed compatible. See the search I did n that regard at the following URL. https://www.google.co.uk/search?q=HP+280+G2+memory+upgrade&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe...

Otherwise, you can purchase memory modules from HP or a vendor of HP's compatible memory modules.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

Memory extension

Create an account on the HP Community to personalize your profile and ask a question