Microsoft Office

[JG221]

We purchased our computer in late 2010 or early 2011.  It had slowed significantly and was freezing up.  I conducted a system recovery after backing up our files on an external hard drive.  Now that it has finished the recovery, we do not have Microsoft Office installed (Word, Excel, etc).  I was able to pull the product code from the back of my computer, but where/how do I go about downloading the software again, without paying for it?

Thanks.

[banhien]

Hi,

The product code on the back of your machine will not work, that code is for Windows 7, not Office.

For Microsoft Office 2010 Starter, please try:

       http://support.hp.com/us-en/document/c02262581

And you don't need a key for the product.

Regards.

[WAWood]

@JG221

It's a wild shot, but it might work -- as some of the key recovery programs claim they can recover keys from a connected external drive.

Here is a link to several of the most well-known key recovery apps:  https://www.lifewire.com/free-product-key-finder-programs-2625119

If you can recover the Office key using that app, you can then download Office from Microsoft and activate using that key.

Good Luck