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Honor Student
Posts: 4
Member Since: ‎03-13-2013
Message 1 of 4 (1,336 Views)

Monitor has no power. HP2509M

My HP 25" LCD Monitor model # HP2509M just quit on me. No Power light or anything. Check power at wall outlet. Wall outlet is fine. Changed power cord. Still nothing. HP, for some reason, Cannot find my warranty. Does anyone know what may be wrong with it? Is there a repair that I can do or should I have HP fix it most likely at a cost greater than the cost of a replacement. I really LOVE this monitor but if HP support does nothing without getting payed for it, I will have to choose another brand if I have to buy a new monitor. Any help would be greatly appriciated.



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Associate Professor
Posts: 1,637
Member Since: ‎05-17-2011
Message 2 of 4 (1,328 Views)

Re: Monitor has no power. HP2509M

Let your warranty checked here:

With the serial number HP should be able to tell you if you still have warranty. How old is the monitor?
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Honor Student
Posts: 4
Member Since: ‎03-13-2013
Message 3 of 4 (1,314 Views)

Re: Monitor has no power. HP2509M


     It just turned three in February of this year. I went to chat on the HP website and they said my warranty ran out 02/07/11. (One year warranty)

     I feel that for what I paid for the monitor I should have gotten more than three years out of it although from what I have read in my research throughout the Internet, It seems that this model monitor is notorious for quitting in that time frame, Two to Three years. I have two Dell flat screen monitors (Not CRT), One 15" and one 17" that are at least 6 years old and both work well. (Considering their age.) I'm using the 17" now as a backup since the HP quit and the 15" I use for my Test bench. (I do computer repairs in my spare time. I only get reimbursed for the new parts I install. Labor is free)


Posts: 1
Member Since: ‎09-19-2013
Message 4 of 4 (1,194 Views)

Re: Monitor has no power. HP2509M

I had this same problem with my HP2509M monitor.  Have you found a fix?  So far I've not been able to find a way to revive my monitor, either on hp's so-called support site or via Google and the I really need to buy a new monitor already???


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