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mz400degreez Top Student
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Monitor turns off and displays a message that says "Desact Monitor

i dont know anything of computer or monitors but my monitor has been doing this a lot lately and at random times.. it randomly turns off and it has a message that says "Desact Monitor" and then it doesnt turn back on.. any one has any idea why this could be and how to fix it? any help is appreciated thank you...

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Monitor turns off and displays a message that says "Desact Monitor

Try holding down the power button for 30-60 seconds. Then power up the monitor and use the monitor's menu to do a factory reset.

 

Check the cables to be sure they are properly tighten down.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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mz400degreez Top Student
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Monitor turns off and displays a message that says "Desact Monitor

if i do that factory reset, will i loose everything i have on the computer? like files and such...

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Monitor turns off and displays a message that says "Desact Monitor

Only on the monitor!  What model HP PC and operating system are you using?

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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mz400degreez Top Student
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Monitor turns off and displays a message that says "Desact Monitor

I think my model number is WF1907.. and windows vista is the operating system..

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Monitor turns off and displays a message that says "Desact Monitor

Follow my advice on from my first post.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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