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LMend62 Student
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I had my daughter's computer fan fixed and I told them not to erase anything but the computer has been reset. Is there anyway to retrieve information from the mother board that we need?

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Regents Professor
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Hello,

 

Somewhat perplexed  as to why the tech would reset your PC when replacing a fan.

 

The system has been reformatted if a reset has been performed.

 

There is still previous stuff on the HDD but you would have to use specialized software to retrieve any data that has not been overwritten.

 

TG

 

 

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Dean
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> specialized software.

 

One such: https://www.ashampoo.com/en/usd/pin/0081/system-software/undeleter

 

claims to be able to "scan" all the blocks on the disk-drive, to find the sectors/files/folders were not overwritten when Windows was reinstalled.

 

Good luck!

 

Shame on that computer "repair" company for Fuddle-Duddle-ing your computer.

 

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Provost Provost
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LMend62

 

The information you want to retrieve was not on the motherboard; instead, it was on the hard drive.

 

As you continue to use the drive, you're overwriting the files and folders that got erased. The more you use it, the less likely you'll be able to recover anything on it

Your best bet for recovering data now is to do the following:
1) Remove the hard drive from the PC
2) Purchase a USB-to-Hard Driver adapter kit
3) Download and install this utility on a working PC: http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
4) Connect the old drive to the working PC
5) Run the data recovery utility to see what can be retrieved from the old drive.

If that tools does not find what you need, an alternative is Recuva: http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the trial version is free: http://www.file-recovery.com/


Good Luck

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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