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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Solved!

Motherboard Bios Updates, Phoenix Award on Presario DK214A-ABA S4020WM NA210

HP Recommended

PC crashed.  Power Supply was Problem.  BiosAgent saying That I can, or Need, this stuff...

Currently installed wares ....

 

BIOS Date: July 4th 2003
BIOS ID: 07/04/2003-KM266-8235-6A6LVF0BC-00-None
BIOS OEM: Copyright 2003 by Hewlett Packard Company Rev.AM37317 - AM37317
Chipset: VIA 82C3116 rev 0
SuperIO: ITE 8705/SiS 950 rev 2 at port 002E
Manufacturer: Compaq Presario 061
Motherboard: DK214A-ABA S4020WM NA210

 

IDE ATA/ATAPI controllers        
   * Standard Dual Channel PCI IDE Controller

 

Network adapters        
   * Realtek RTL8139 Family PCI Fast Ethernet NIC

 

Sound, video and game controllers        
   * Vinyl AC'97 Codec Combo Driver (WDM)

 

Disconnected Devices        
    Unknown device        ..... I do not know what this is at all.
    Disk drive                    ..... This was a secondary Hard Disk drive
    Ethernet Controller        ..... the Nic onboard is functioning with an ADSL account.
    * Lucent Win Modem       .... Uninstalled to clarify sound issue/testing..
    Network Controller       
    S3 Graphics ProSavageDDR (Microsoft Corporation) --- Probably Sv3 Pro update from MS...

 

Need to Update - ToDo list...

- Phoenix Award Bios, Standard Dual Channel PCI IDE Controller,
RealTek RTL8139 Family PCI Fast Ethernet NIC (Onboard)
* Vinyl AC '97 Codec Combo Driver (WDM)
Install - Lucent Win Modem

 

---- System had no sound, then could not find a Microsoft pcm/Wave Controller. 

Then the system found MultiMedia Controller, and got sound again.

 

---- Using a 95Watt Power Supply Unit now.. Ran a game named Shaiya..  Got a BSOD.

 0x0000008E ...

 

So, now  I go to get Bios Updated, and see that I need HP/Compaq not Phoenix for this Bios Update.

 

---- Other info from BiosAgent...

Disk Drives        
    WDC WD400EB-11CPF0       
   Display adapters        
    ATI Radeon 9600/9550/X1050 Series      
    ATI Radeon 9600/9550/X1050 Series - Secondary      
   DVD/CD-ROM drives        
    CyberDrv CW058D CD-R/RW       
   Human Interface Devices        
    USB Optical WheelMouse      
   IDE ATA/ATAPI controllers        
   * Standard Dual Channel PCI IDE Controller      
   Keyboards        
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard       
   Mice and other pointing devices        
    HID-compliant Wheel Mouse      
   Monitors        
    COMPAQ FS7600 Color Monitor      
   Network adapters        
   * Realtek RTL8139 Family PCI Fast Ethernet NIC      
   Ports        
    Communications Port (COM1)       
    ECP Printer Port (LPT1)       
   Processors        
    AMD Athlon(tm) XP 2400+      
   Sound, video and game controllers        
   * Vinyl AC'97 Codec Combo Driver (WDM)      
   Universal Serial Bus controllers        
    VIA Rev 5 or later USB Universal Host Controller      
    VIA USB Enhanced Host Controller

 

I have a MS Update for RealTek .. Audio driver that Microsoft sent in Auto Update.

I Went and got downloads from HP, for Original Chipset drivers, and others, on a valid HP support download page.

 

Do I Need Phoenix Award Bios Update?

 

8 REPLIES 8
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HP Recommended

Don't update the BIOS if it is working fine for you. But.. if you need your drivers, they are on your support page:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=32683...

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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Yes, I went there, but what do I need to download for a Bios Update for this...

 

Or, what to do to correct BSOD on that error?

 

 Thanks, this is awesome btw !

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You probably don't need to update the BIOS. Usually BIOS updates come out to accomodate the recognition of new devices and formats, adjust sleep/suspend capabilites for operating system upgrades, tweak heating and cooling, power management stuff - usually.

 

I don't think the BSOD is related... it's a known issue and documented on the game support wiki: here

 

 

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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RasterBlaster,  Thanks ! 

 

Okay, that is good help... But this is what it says.  * Make sure that all your hardware drivers in particular your graphics card is the most recent by navigating to your Chipsets manufacturer. Sometimes the latest driver may have a bug with it, you may need update to previous release of the driver" ... So, this is what I am doing now....

 

The ATI AIW 9600 Video Card .. I have original disk, and Catlyst 10.2 , and there is another Catlyst and drivers package with AIWRemote in it from The ATI Website, these are now Legacy.

 

The onBoard SavagePro was not working.  The onBoard NIC was working, but reports as disconnected when, in fact, it is working.

 

So far as I know, the 10.2 &  driver update was the last/best for the 9600 series card.  This card is reported to be a bit above the game minimum standard.  I can run some of those tests to check for the BSOD problem.  Thanks.

 

The PC currently has no HP branding, as the original drive failed, got formatted, and has XP on a new drive install.

 

I watched the video... and it is what I have been told to do, basically search for what is needed with all vendors.

 

This is an original Bios, so it is very old. 2003?  And, I wont update it unless it will resolve some other thing that

may have been the reason for the fail in the first place.

 

All I know is that the pc was dead, would not load XP, and when I swapped the PSU, boom.. ALL seemed to work!

But now had two BSOD from that one game.

 

I think I shall investigate further on the video driver, and after those tests, that check memory and stability, see what else may have happened as a result of the PSU fail... if that is what happened.  

 

Still,  where do I get this BIOS Update from ????

 

 

 

 

 

 

 

 

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THe BIOS update for you PC is here:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-14739-1

 

    1. Download the BIOS update.
    2. Double-click the BIOS update icon and then click NEXT.
    3. Accept the license terms and then click NEXT.
    4. If an Overwrite Protection message appears, click YES TO ALL.
    5. Wait for the update to complete.
    6. At the 'Windows Based BIOS Update' window, click YES to restart your PC.
    7. If you see the following message during the restart of your PC, continue with the remaining steps; otherwise you are done with the update.

0251: System CMOS checksum bad - Default configuration used

    8. Press and hold F1 for a few seconds to open the BIOS Setup.
    9. Press F5 for a few seconds, choose YES, and then press Enter to load the BIOS defaults. (Use the arrow keys to choose YES, if necessary.)
    10. Press F10 for a few seconds, choose YES, and then press Enter to exit the BIOS Setup and save your changes. (Use the arrow keys to choose YES, if necessary.)
      11. Press Enter to confirm the save.
I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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The BIOS update I just gave is old too (2003) but it is the latest one posted by HP for your motherboard.
I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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This is a Salsa Motherboard?  That is good to find out.

What Motherboard I have may help me because, I may have had a Capacitor or two get that got popped.

So, if this is another thing, then I can at least shop for a board. 

 

At any rate, I want to go get a system that will be of today's computing speed, and processing.

That's some $400 later.

 

Thank you for all your help, and thanks today for the HP Total Care Event here !!!!!!!

Very kindly, sincerly,    ... Icehouse

 

 

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You are very welcome. My pleasure.

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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