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sahauran00 Honor Student
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Mouse is connecting, but not keyboard

HP Touchsmart 520-1047c
Microsoft Windows 10 (64-bit)

Hi,

 

I have an HP Touchsmart 520-1047c All-in-One computer, and my keyboard ran out of batteries. I had a spare keyboard which I used in the meantime until I got a chance to go out and buy some batteries. However once I got a fresh set of batteries, my keyboared will no longer connect to the computer. It was working perfectly fine before I had changed the batteries, but now it simply won't connect. My mouse connects perfectly fine. So I attempted to do some trouble shooting,I made sure the batteries were not faulty so I used the other two in the pack, but thosedid not work either to any avail. I have opend up the VESA cover, took out the USB Dongle, or whatever they call it, inserted it again after 10 seconds, and tried to connect again but that did not work. I think my keyboard is not connecting because my spare keyboard was a wired one. Any help would be appreciated, thanks.

 

EDIT:

I have looked into the drivers I have and I do have the drivers for my mouse,  "pluralinput-mouse-01" etc. but I do not have any for my kyeboard. I thnk that might be the problem, and I have serached high and low for the correct drivers, I believe they were 0.8.6, I just don't seem to find them.

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Mouse is connecting, but not keyboard

You should try the re-sync procedures listed here.

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sahauran00 Honor Student
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Mouse is connecting, but not keyboard

I have attempted these. Only the mouse will make the transceiver give a blue light, but not the keyboard. I have the receiver built into a compartment behind the computer, it's a sort of USB, so it doesn't have the connect button like the one shown on the webpage you have me.
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sahauran00 Honor Student
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Mouse is connecting, but not keyboard

I have narrowed down the issue to the fact that I don't have this requried drver: pluralinput keyboard13.32.29.349

 

I have serached practically everywher and I either get malware or adware, thank god for a good internet security. So I guess the issue canot be fixed until I get this driver, and I don't wantto buy an entire new keyboard set, just because I cannot find a driver. Any help would be appreciated on finding the driver thanks.

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