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Tutor
Posts: 9
Member Since: ‎07-10-2013
Message 1 of 5 (3,189 Views)
Accepted Solution

Mute light doesn't light anymore

Product Name: HP-Pavilion 17-F048NR
Operating System: Microsoft Windows 8.1 (64-bit)

Last Friday, 03/06/15, Microsoft spent 3 hours fixing problems I had with updates failing. Yesterday, Monday, I noticed my mute button light not working. I'm guessing it's from something they did. I will not do a system restore, because there were 35 updates that were needed to be applied, and I can't undo them. 

 

Is there a quick fix to restore my mute button light? It does mute or unmute, it's the light.

 

Thanks.

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Accepted Solution

Re: Mute light doesn't light anymore

Hi,

 

The functionality of the mute led is provided by the audio driver software, so try downloading and reinstalling the Realtek driver package on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67289.exe

 

When this installation has completed, restart the notebook.

 

Regards,

 

DP-K

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Provost
Posts: 46,152
Member Since: ‎09-24-2010
Message 2 of 5 (3,180 Views)

Re: Mute light doesn't light anymore

Hi,

 

The functionality of the mute led is provided by the audio driver software, so try downloading and reinstalling the Realtek driver package on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67289.exe

 

When this installation has completed, restart the notebook.

 

Regards,

 

DP-K

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Windows Insider MVP

Tutor
Posts: 9
Member Since: ‎07-10-2013
Message 3 of 5 (3,173 Views)

Re: Mute light doesn't light anymore

That was it! My light is back. Thanks so much!

Provost
Posts: 46,152
Member Since: ‎09-24-2010
Message 4 of 5 (3,161 Views)

Re: Mute light doesn't light anymore

You're welcome and good to hear it's Ok Smiley Happy

 

All the best,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 7
Member Since: ‎05-06-2015
Message 5 of 5 (2,621 Views)

Re: Mute light doesn't light anymore

I have a Pavilion dvT 3000. Does that solution work for mine also?

The  mute light stays on red even when not muted.

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