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Top Student
Posts: 5
Member Since: ‎03-09-2012
Message 1 of 5 (1,366 Views)
Accepted Solution

My HP Pavilion p6-2000ukm is not recognised by HP.

I wish to check whether I can add a Firewire card to my computer but however I type the description in, my HP Pavilion p6-2000ukm desktop is not recognised on the HP support website. Phoning HP was no help as they told me to contact PC World, from whom I purchased the computer . PC World KnowHow couldn't help and suggested I take my computer to my local store! Can anyone help please? 

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Accepted Solution

Re: My HP Pavilion p6-2000ukm is not recognised by HP.

The product # H0L14EA doesn't come up on HP's website but when I search their Partsurfer, it returns the description as "HP PAVILION P6-2000UKM BNDL PC UK". Reviewing the HP Partsurfer information for both the p6-2000ukm and the p6-2000uk indicates they are the same computer except that the "m" is bundled with a monitor(?).

 

Most of these PCIe x1 1394 Firewire cards for Amazon.uk should fill your needs.

 

Frank

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Provost
Posts: 9,481
Member Since: ‎07-16-2011
Message 2 of 5 (1,362 Views)

Re: My HP Pavilion p6-2000ukm is not recognised by HP.

[ Edited ]

Here are the specs to a p6-2000uk, if your system is anything like it... you have 3 PCIe x1 slots with which you could install a Firewire card. For more detailed information, please provide the computer's product number. The product number should look something like "H0L23EA".

 

Frank

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
Top Student
Posts: 5
Member Since: ‎03-09-2012
Message 3 of 5 (1,353 Views)

Re: My HP Pavilion p6-2000ukm is not recognised by HP.

Thanks Frank for your swift response. Yes my system is very similar. The Product number is HOL14EA#ABU. Any recommended card?

 

Welly

Provost
Posts: 9,481
Member Since: ‎07-16-2011
Message 4 of 5 (1,351 Views)

Re: My HP Pavilion p6-2000ukm is not recognised by HP.

[ Edited ]

The product # H0L14EA doesn't come up on HP's website but when I search their Partsurfer, it returns the description as "HP PAVILION P6-2000UKM BNDL PC UK". Reviewing the HP Partsurfer information for both the p6-2000ukm and the p6-2000uk indicates they are the same computer except that the "m" is bundled with a monitor(?).

 

Most of these PCIe x1 1394 Firewire cards for Amazon.uk should fill your needs.

 

Frank

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
Top Student
Posts: 5
Member Since: ‎03-09-2012
Message 5 of 5 (1,338 Views)

Re: My HP Pavilion p6-2000ukm is not recognised by HP.

Thank you so much for your help. Yes, the computer was bundled with a monitor. All is now clear! Will get a card from Amazon.
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