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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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My computer flickers blue,pink, green and sometimes white

HP Recommended
Hp Touchsmart all in one 310
Microsoft Windows 10 (64-bit)
My computer screen is flickering blue, pink, green and sometimes white. How do I fix this?!
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Hi there ,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your display on your All-in-One is flickering colours. I am happy to assist with this.

 

Firstly, please post the full product number for your computer. See the following, if you need help with that information. How Do I Find My Model Number or Product Number?

 

Are you still able to see the desktop when the computer is running despite the flickering, or is the screen completely obscured as the colours are solid? 

 

If you can still read the display, you should try hardware diagnostics. HP Desktop PCs - Testing for Hardware Failures (Windows 10, 😎  Let me know the results.

 

If you are unable to read the display at all, I would suggest contacting phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
I work on behalf of HP
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My product number is BT417AA
And I don't know how to do any of this, I've wasted so much of my life trying to fix this crappy desktop, I just really need help
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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.


If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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