While trying to adjust the resolution I apparently picked a level that Windows hp doesn't like. My monitor now has a box which says input not supported floating around on it and no matter what I try (esc, control-alt-delete, restarting) I can't access my computer at all. PLEASE HELP!
I hope you find your Support Forum experience a positive one! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand that you have changed a setting on your computer and now the display is not working. I am happy to give you a hand with this.
I would suggest you try to start your computer in Safe mode to load basic screen settings. See this document: HP PCs - Windows Safe Mode (Windows 10, 😎. As you are unable to see the display properly at this time you will need to follow the process described for "Entering Safe Mode without access to Startup Settings". If you are able to get in, then make the needed adjustments to your display settings, then restart your system normally to see if the display will come up properly. If not try a different screen resolution.
Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
Malygris1 I work on behalf of HP Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click Kudos Thumbs Up on the right to say “Thanks” for helping!
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.