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145755 Student
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NO INPUT SUPPORTED--Desktop Computer Stuck On Input Not Supported

Microsoft Windows 8 (64-bit)

  While trying to adjust the resolution I apparently picked a level that Windows hp doesn't like. My monitor now has a box which says input not supported floating around on it and no matter what I try (esc, control-alt-delete, restarting) I can't access my computer at all. PLEASE HELP!

 

 

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Patrick

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NO INPUT SUPPORTED--Desktop Computer Stuck On Input Not Supported

Hi there @145755,

 

I hope you find your Support Forum experience a positive one!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that you have changed a setting on your computer and now the display is not working.  I am happy to give you a hand with this.

 

Please post the full product number for your computer. See the following, if you need help with that information.  HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number?

 

I would suggest you try to start your computer in Safe mode to load basic screen settings. See this document: HP PCs - Windows Safe Mode (Windows 10, 😎. As you are unable to see the display properly at this time you will need to follow the process described for "Entering Safe Mode without access to Startup Settings".  If you are able to get in, then make the needed adjustments to your display settings, then restart your system normally to see if the display will come up properly. If not try a different screen resolution.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
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