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Honor Student
Posts: 2
Member Since: ‎02-20-2012
Message 1 of 3 (11,262 Views)

Need Hitachi HDD Driver. install of win 7 hp 64 no show. seen in bios. HP PN 588599-002 in cq5814



Im trying to fresh instal win 7 home prem. 64 on the drive that came with the compaq cq5814


Windows 7 install does not see this Hitachi 500 gb drive to my surprise. It shows up in the bios v7.11 on a compaq cq5814. i did some experimenting using a known good seagate hdd for the installation and then the hitachi HDD is fully recognised as a 2nd drive or slave, but i cannot put the operating system on it because window does not see it during windows installation. windows requests a HDD driver? 


Help! where can i get this specific driver? it must be special or hidden from hitachi and hp servers. models with specif sn close to this hdd id are fully supported by windows.  


the hdd is stamped with an april 2011 and is a version of the hitachi deskstar HDS721050CLA362. 0F13635. HP PN 588599-002

0 Kudos
Posts: 27,681
Member Since: ‎07-17-2009
Message 2 of 3 (11,246 Views)

Re: Need Hitachi HDD Driver. install of win 7 hp 64 no show. seen in bios. HP PN 588599-002 in cq581

[ Edited ]



Go back into the bio, find the Hitachi hard drive (Computer setup --> Storage --> Device Configuration) and click on it.  Make sure the emulation is set to Hard Drive and not none.


You do not need a driver for the Hitachi hard dirve. The windows 7 drivers will work.


If you are not removing the original hard dirve then Windows will use the drive on port 0 (LUN 0) to write the boot code.

HP Envy 17t-ae100 CTO,i7-8550,16GB,4K screen,512 GB NVMe SSD
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 2
Member Since: ‎02-20-2012
Message 3 of 3 (10,852 Views)

Re: Need Hitachi HDD Driver. install of win 7 hp 64 no show. seen in bios. HP PN 588599-002 in cq581

I don't have the PC tower in my shop anymore. We had to install a new HDD and move on. The problem HDD was the customers property and left with him. Adios! 


Let it be known that Windows will not auto install every HDD on the market. Not all are recognised during a fresh installation. There are HDD controller gaps (nada green check-marks) going on all the time from every manufacturer to save a buck. Yes these are few and far between but they do exsist.


However HP takes it a step further. HP turns their cheek at the consumer to this - all the time. Why? It's chaper to mass volume the special drivers for HDD recognition. Especially ones that spin round & round. HP might as well write their own code (yes they do! Na!) and keep it proprietary, thus screwing the customer when the time comes. Oh I'm positive HP could install the controller on that drive. They wrote the special software for the HDD controller.

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