Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎11-19-2013
Message 1 of 4 (3,091 Views)

Need New Boot Disk/No recovery disk for Windows 8.1

Screen says hp.con./go/techcenter/startup

My other computer is a windows 7 and the new computer that is getting the message is supposed to be Windows 8.1. Can I somehow make a recovery disk on the Windows 7 system so that I can get the new system up and running.

0 Kudos
Posts: 17,972
Member Since: ‎11-21-2008
Message 2 of 4 (3,078 Views)

Re: Need New Boot Disk/No recovery disk for Windows 8.1

HardyPlant, welcome to the forum.


When requesting help you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home

HP Photosmart 7520 AIO

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.
Posts: 9,481
Member Since: ‎07-16-2011
Message 3 of 4 (3,076 Views)

Re: Need New Boot Disk/No recovery disk for Windows 8.1

[ Edited ]

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.


The above requested information can be found on the side, back or bottom of the computer. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review. 


Sorry, but you cannot create recovery discs for a one computer on another computer. You will need to order HP Recovery Discs from the drivers support page for your computer or via the HP Worldwide Support Portal.


If you have any further questions, please don't hesitate to ask.


Please click the white KUDOS star to show your appreciation


***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
Posts: 1
Member Since: ‎01-16-2015
Message 4 of 4 (1,876 Views)

I need a new Recovery some one hacked my system and delete it and my system

[ Edited ]
  1. I need a recovery for Hp F009wm energy star

it is a windows 8.1

heres my serial but i have a little scratch but ill read it 5cd4190w30

But i need one Send the boot setup file to my Email ok

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation