I had to reinstall Windows 8.1 on a computer gifted to me by my late friend. I can not find anything from HP or Intel that says it is compatible with my platform. It worked when I got it so there were drivers and software that worked previously. I have tried the regular HP site and anything I tried to install said it was not compatible. The Commercial HP site says the serial number not found. I tried Intel's website and they say to download them from HP.
I tried that and get the same error message that the files are not compatible with my computer. or that it doesn't find any drivers. Windows installed some drivers but they are not usually the best for the hardware. Drivers from the manufacturer are usually recommended. Intel's site said to use HP drivers because they may be different than Intel's drivers.