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Honor Student
Posts: 2
Member Since: ‎01-13-2014
Message 1 of 3 (725 Views)

New router connection problems to my HP Pavilion 23-b010

I foloowed new router connection instructions and as a last step, found that my All-in-one PC is "unable to connect to Internet". The Router instructions want me to connect my pc  to router with a second Ethernet yellow cable. Not supplied in the Router package. The  first ethernet connection is from my modem to the router


Here is the problem: my PC has only two USB ports (two narrow rectangles) and the other end of the cable has to go into router that has four ethermnet plugs -  Large yellow cable female openings


Thanks so much,


0 Kudos
Posts: 9,481
Member Since: ‎07-16-2011
Message 2 of 3 (704 Views)

Re: New router connection problems to my HP Pavilion 23-b010

[ Edited ]

Please indicate the brand and model of your new router. Also indicated if your ISP is using DSL, cable, etc.


Here are the spec for your HP Pavilion 23-b010 All-in-One Desktop Computer. According to the specs, this model supports both wired (ethernet) and wireless (802.11 b/g/n) internet connections. The ethernet jack (RJ45) can be found on the back of your computer as shown below;


Back I/O ports

Image of the back I/O ports

#3 - LAN (ethernet)


If you don't already have an extra ethernet cable, purchase one at this time. You will need to connect this to one of the LAN ports on the router and the LAN port on your computer.


If you have any further questions, please don't hesitate to ask.


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Posts: 18,082
Member Since: ‎11-21-2008
Message 3 of 3 (703 Views)

Re: New router connection problems to my HP Pavilion 23-b010

[ Edited ]

Vladimir27, welcome to the forum.


Here is a guide that should help you connect your computer to the wireless network.


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