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09-21-2012 04:38 PM
Hi there, i was running an old graphics card in my xw4600 with no problems.. i bought a new graphics card, gts 450.
I've installed it, come to reboot my system and i have no sound. i've looked at my sound in controll panel and it says there's no audio device installed.. so ive gone onto device manager and unistalled the graphics card and the sound drivers for it.. rebooted, it installed them all again, and still no sound. ive gone onto nvidia website and installed latest drivers for the graphics card and still i have no sound.. i've also downloaded the latest drivers off this website for my actuall model and stil nothing.
Can someone help me please.
Thanks very much Steven
09-21-2012 07:21 PM - edited 09-21-2012 07:24 PM
What has happened...
Your new video card has an HDMI out port, correct?
The PC thinks not only did you install a video card but it also thinks you installed an audio card too.
So, it disabled the onboard video and it disabled the onboard audio too.
The fix is obscure but easy (sorry I just got to read this, and you have no doubt been pulling your hair out trying to troubleshoot).
Go into your BIOS. Go to your onboard devices configuration menu.
In there you will now find an onboard audio setting. It will either be set to Disabled or Auto.
Change that setting to Enabled. Save the setting there by hitting the F10 key and again when you exit the BIOS (save settings and exit).
When you reboot and get into Windows, your onboard audio will be back, and if you connect your PC to a TV via the HDMI out port, you will get HDMI audio to the TV.
01-04-2013 12:09 AM
so I went into the BIOS system and changed the setting to enabled as instructed. I have installed a new video card as well and still have no sound after changing the onboard audio back to enabled. The onboard sound is detected. Realtek AC'97, in the device manager. It says everything is working properly and all the drivers are up to date. Why don't I have sound after that? What else can I try?
01-04-2013 05:36 AM
Unfortunately, I don't have any suggestions you can try.
I have heard of a few instances where folks have enabled the onboard audio in the BIOS and still have no sound.
I take it that you hit the F10 key at the point you made the change (a must), and then again when you exited the BIOS (save settings and exit)?
If so, then I don't know what to tell you.
01-10-2013 09:52 AM
Can you explain how to change that? I went into control panel when to sounds,speechs and Audio Devices. I then clciked Change speaker settings. Under the Volume tab I clicked advanced and it is set to speaker Desktop Stereo Speakers which is what I wanted it set to, I thought anyway. Am I looking in the right place?
01-15-2013 02:21 PM
Sounds like you are in the right place.
Can you try running this automated tool to see if it helps.
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