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Dollyden Student
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No sound at all,just bought a new HP desktop, slimline , Energy Star, can anyone help me please?

HP Desktop Energy Star

Hi, just purchased HP Desktop Slimline, Energy Star, I realise there are no inbuilt speakers but I am unable to get any sound at all through my headset wth it plugged nto the tower. Have tried several sets and nothing.  Am I doing something wrong? It appears all drivers have been downloaded and stll nothing, anyone have an idea on how to get my sound please? Thanks, Dolly

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No sound at all,just bought a new HP desktop, slimline , Energy Star, can anyone help me please?

Hello @Dollyden,


Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having trouble getting sound, and I am happy to help you with this. However, I do need some more information to properly assist you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.

How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

 

For now I will assume you are using Windows 10.  Try out this from Microsofot that may help sort it out. Fix sound problems - wondows.microsoft.com

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
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Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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