My optical mouse intermittently does not shut down with a weak red blinking light, but remains lit up with a strong continuous red light. Have cleaned the sensor but still happening - not all the time though. Removing/replacing batteries stops the problem, but it does reoccur.
What should I do, or failing that, what is a compatible hp product still available for sale?
Hi @RogerJones, thanks for reaching out to us. I came across your post and would like to help. I recommend you to uninstall mouse drivers from Device Manager and restart the PC. Restart should reinstall mouse drivers by itself. To know how to uninstall mouse drivers please follow this link: http://hp.care/2dHbTan
If issue persists then would suggest you to try using another USB mouse and check. Let me know how it goes. Cheers!
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