Note on archived topics.
08-09-2016 01:43 PM
Turn on PC,
Fan LEDs light up...............
no beeps, no spining of disks......nothing...
Tried booting up from usb, disc etc..no joy.
Machine is getting power but completly dead.
All started when pc ran auto updates to Win 10 during a shut down sequence!!!
Any help or ideas please
08-10-2016 09:02 AM
Hi there @rajetch,
Welcome back to the HP Support Forums! I understand that your computer is not starting properly after a Windows 10 update went through. I am happy to give you a hand with this.
If it occurred right after an update, you could try and see if you can do a System Restore to before the update. Also see these two documents, the second one is a short interactive troubleshooter from Microsoft for this issue.
Troubleshoot black screen problems Windows 10 - support.microsoft.com
Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
08-11-2016 02:40 AM
Can't do any of the suggested as the computer freezes on startup. Can't even get into the bios or anything.
Turn PC on
Red lights on fan light up
Then........................nothing..and I mean nothing
no lights on the keyboard of mouse...nothing....
08-11-2016 08:05 AM
OK. If you are unable to get into the recovery environment, or boot from an OS disk or recovery media, or get into the BIOS at all, then I think you should use the following http://www.hp.com/contacthp, fill out the form, create a case for your issue and then use the provided information to contact HP Phone Support.