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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2017 12:23 PM

HP Recommended
Product: HP Pavilion Series p7-1414
Operating System: Microsoft Windows 10 (64-bit)

Ever since the update to Windows 10, every 10-15 minutes the wireless internet signal will drop out. When I troubleshoot the issue it resets the wireless adapter and works for the next 10-15 minutes before dropping out again. I have check and reset the router twice and even called Verizon who said that the router is working fine. I checked for the most up to date driver and it says it is up to date. 

3 REPLIES 3

‎03-02-2017 12:41 PM

HP Recommended

Hi:

 

There are no W10 drivers on the support page for your PC.

 

According to the specs, it comes with a Ralink wireless adapter.

 

This would be the latest driver for that model wlan card if it is not the same as you have now...

 

Package contains the driver installation package for the Mediatek (Ralink) wireless LAN Controller in the supported notebook models running a supported operating system.

 

5.0.57.0 Rev.A  Jun 18, 2015

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

‎03-02-2017 01:42 PM

HP Recommended

The driver did not work. I even restarted the computer and 10 minutes later the wifi dropped out again.

‎03-02-2017 03:00 PM

HP Recommended

I would purchase an external usb wireless network adapter if that driver didn't fix the problem.

 

I use this one on my HP desktop PC's.  Works just fine on W10.

 

https://www.amazon.com/Linksys-Dual-Band-Wireless-N-Adapter-AE3000/dp/B007ZLGXA8

 

 

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