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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-10-2017 12:32 PM

HP Recommended
Product: HP i5-4590 3.30GHz
Operating System: Microsoft Windows 7 (64-bit)

Hi there,

 

I need the driver for the PCI Simple Communications  Controller.

 

These are the Hardware IDs.

PCI\VEN_8086&DEV_8C3A&SUBSYS_18E7103C&REV_04
PCI\VEN_8086&DEV_8C3A&SUBSYS_18E7103C
PCI\VEN_8086&DEV_8C3A&CC_078000
PCI\VEN_8086&DEV_8C3A&CC_0780

 

Thank you.

Samira

5 REPLIES 5

‎04-10-2017 12:40 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the Intel Management Engine Interface (MEI)Driver for the supported notebook models and operating systems. TheIntel Management Engine Interface enables communication between thehost operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65854.exe

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‎04-10-2017 12:55 PM

HP Recommended

Hi, 

 

I tried installing that but it gave me an error of string not found:

 

2017:04:10 11:55:06:278:
2017:04:10 11:55:06:279: >>> Log start
2017:04:10 11:55:06:279: Single-instance mutex has been obtained
2017:04:10 11:55:06:279: Core version: 2.5.34
2017:04:10 11:55:06:279: Setup version: 2.0.21.0
2017:04:10 11:55:06:279: Command line: "C:\SWSetup\SP65854\SetupME.exe"
2017:04:10 11:55:06:279: OS data: 6-1-1-1 64-bit
2017:04:10 11:55:06:279: System up time: 3161 sec
2017:04:10 11:55:06:279: Reboot pending: No
2017:04:10 11:55:06:279: Current UI language: 0409
2017:04:10 11:55:06:279: Language folder: C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp
2017:04:10 11:55:06:281: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2017:04:10 11:55:06:283: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2017:04:10 11:55:06:298: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2017:04:10 11:55:06:307: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2017:04:10 11:55:06:309: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2017:04:10 11:55:06:311: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
2017:04:10 11:55:06:313: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2017:04:10 11:55:06:315: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2017:04:10 11:55:06:326: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2017:04:10 11:55:06:329: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2017:04:10 11:55:06:333: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2017:04:10 11:55:06:335: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2017:04:10 11:55:06:338: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2017:04:10 11:55:06:340: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2017:04:10 11:55:06:351: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2017:04:10 11:55:06:360: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2017:04:10 11:55:06:370: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
2017:04:10 11:55:06:378: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2017:04:10 11:55:06:385: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2017:04:10 11:55:06:388: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2017:04:10 11:55:06:400: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\sk-SK\IntelCommon.dll. Lang 041B. Rank 0
2017:04:10 11:55:06:406: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\sl-SI\IntelCommon.dll. Lang 0424. Rank 0
2017:04:10 11:55:06:407: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2017:04:10 11:55:06:409: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2017:04:10 11:55:06:411: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2017:04:10 11:55:06:413: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2017:04:10 11:55:06:415: Found C:\Users\hp1\AppData\Local\Temp\IIF3DFA.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2017:04:10 11:55:06:415: Loading language 0409
2017:04:10 11:55:06:416: Setup mode: Installation
2017:04:10 11:55:06:416: Preparing to check for Kernal Mode Driver Framework 1.11 or higher
2017:04:10 11:55:06:416: KMDF 1.11 or higher not detected!.
2017:04:10 11:55:06:416: .NET version check passed
2017:04:10 11:55:06:416: Looking for OS: 5.1 5.2 6.1 6.2 6.3
2017:04:10 11:55:06:416: OS check passed
2017:04:10 11:55:06:416: .NET version check passed
2017:04:10 11:55:06:416: Resolving driver source
2017:04:10 11:55:06:416: Using embedded driver(s). Temp source is 'C:\Users\hp1\AppData\Local\Temp\IIF3E87.tmp'
2017:04:10 11:55:06:453: Using folder 'C:\Users\hp1\AppData\Local\Temp\IIF3E87.tmp' as the driver source
2017:04:10 11:55:06:453: Scanning all active devices
2017:04:10 11:55:06:470: Scanning heci.inf (Name: HECI, Version: 10.0.0.1204)
2017:04:10 11:55:06:471: Section with the best match: Intel.NTamd64.6.1
2017:04:10 11:55:06:471: Device: PCI\VEN_8086&DEV_1E3A (Intel(R) Management Engine Interface )
2017:04:10 11:55:06:471: Device: PCI\VEN_8086&DEV_1CBA (Intel(R) Management Engine Interface )
2017:04:10 11:55:06:471: Device: PCI\VEN_8086&DEV_1C3A (Intel(R) Management Engine Interface )
2017:04:10 11:55:06:471: Device: PCI\VEN_8086&DEV_1DBA (Intel(R) Management Engine Interface )
2017:04:10 11:55:06:471: Device: PCI\VEN_8086&DEV_1D3A (Intel(R) Management Engine Interface )
2017:04:10 11:55:06:471: Device: PCI\VEN_8086&DEV_8C3A (Intel(R) Management Engine Interface )
2017:04:10 11:55:06:483: Matched with: PCI\VEN_8086&DEV_8C3A&SUBSYS_18E7103C&REV_04
2017:04:10 11:55:06:483: No pre-existing driver found
2017:04:10 11:55:06:483: MUP OS bits: 0x3FFFE
2017:04:10 11:55:06:483: Scanning mesrl.inf (Name: MESRL, Version: 10.0.0.1096)
2017:04:10 11:55:06:484: Section with the best match: Intel.NTamd64
2017:04:10 11:55:06:484: Device: PCI\VEN_8086&DEV_1E3D&CC_0700 (Intel(R) Active Management Technology - SOL)
2017:04:10 11:55:06:484: Device: PCI\VEN_8086&DEV_1CBD&CC_0700 (Intel(R) Active Management Technology - SOL)
2017:04:10 11:55:06:484: Device: PCI\VEN_8086&DEV_1C3D&CC_0700 (Intel(R) Active Management Technology - SOL)
2017:04:10 11:55:06:484: Device: PCI\VEN_8086&DEV_1DBD&CC_0700 (Intel(R) Active Management Technology - SOL)
2017:04:10 11:55:06:484: Device: PCI\VEN_8086&DEV_1D3D&CC_0700 (Intel(R) Active Management Technology - SOL)
2017:04:10 11:55:06:484: Device: PCI\VEN_8086&DEV_8C3D&CC_0700 (Intel(R) Active Management Technology - SOL)
2017:04:10 11:55:06:497: Matched with: PCI\VEN_8086&DEV_8C3D&CC_070002
2017:04:10 11:55:06:497: Current driver: oem5.inf
2017:04:10 11:55:06:497: Name: , Provider: Intel, Version: 11.6.0.1009, Section: ComPort
2017:04:10 11:55:06:497: This is a downgrade
2017:04:10 11:55:06:497: MUP OS bits: 0x3FFFE
2017:04:10 11:55:08:355: Creating properties for all matching INF's
2017:04:10 11:55:08:355: Architecture supported: x86
2017:04:10 11:55:08:355: Architecture supported: x64
2017:04:10 11:55:08:357: Package folder is C:\Users\hp1\AppData\Local\Temp\IIF4617.tmp
2017:04:10 11:55:08:806: Package information;
2017:04:10 11:55:08:806: Type MSI: ID='{EBB4E1B1-D0A2-4F8E-BAFC-EF49A4D4E2A7}', Installed version: <Not installed>, Extracted: Yes
2017:04:10 11:55:08:806: Type MSI: ID='{7F26F9B8-4011-417B-A8F8-3D12D264CAEC}', Installed version: <Not installed>, Extracted: Yes
2017:04:10 11:55:08:806: Type MSI: ID='{C769B4D9-C208-4FC9-BBEF-420C8C219253}', Installed version: <Not installed>, Extracted: Yes
2017:04:10 11:55:08:806: Type MSI: ID='{97A8120A-818B-425A-89F5-C2A610A24862}', Installed version: <Not installed>, Extracted: Yes
2017:04:10 11:55:08:806: Type MSI: ID='{C00DC34E-75D3-49EA-B2F6-76A8FB563039}', Installed version: <Not installed>, Extracted: Yes
2017:04:10 11:55:08:807: Preparing UI
2017:04:10 11:55:08:807: Reading storyboard
2017:04:10 11:55:08:807: Page count: 7
2017:04:10 11:55:08:807: Added: Welcome
2017:04:10 11:55:08:807: Added: Modify
2017:04:10 11:55:08:807: Added: License
2017:04:10 11:55:08:807: Added: Destination
2017:04:10 11:55:08:807: Added: Progress
2017:04:10 11:55:08:807: Added: Finish
2017:04:10 11:55:08:807: Added: Error
2017:04:10 11:55:08:807: Reading string map
2017:04:10 11:55:08:807: No string map present
2017:04:10 11:55:08:818: Showing page: Error
2017:04:10 11:55:14:866: Link: Launching 'C:\Users\hp1\Intel\Logs'

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‎04-10-2017 12:58 PM

HP Recommended

Please post the full model number or product number of your notebook.

 

The product number can be found on the same sticker as the serial number.

 

Or use this guide to find that info.

 

 https://support.hp.com/us-en/document/c00033108/

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‎04-10-2017 01:32 PM

HP Recommended

product number K1T26AW#ABA

 

This is a desktop

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‎04-10-2017 01:40 PM

HP Recommended

My bad...I have notebook PC's stuck in my head...

 

Here is the driver you need...

 

This package contains the Intel Active Management Technology (AMT) Driver for supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp69001-69500/sp69050.exe

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