Install the smbus controller driver first, and restart the PC.
This package contains the Intel Chipset Installation Utility. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager. This package is provided for supported notebook models running a supported operating system.
However I cannot install the MEi driver. it says to download the kernal mode driver framework 1.11. When downloading that software, I get an error : 0x80070422, it says service cannot be started either it is disabled or because it has no enabled devices associated with it.