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Top Student
Posts: 6
Member Since: ‎08-19-2011
Message 1 of 22 (331,575 Views)
Accepted Solution

PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

8200 Elite, Windows 7 x86, cannot find driver for PCI Simple Communications Controller.

 

Some details:

PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

Device

\Device\NTPNP_PCI0002

 

Bus type guid

{c8ebdfb0-b510-11d0-80e5-00a0c92542e3}

Any help appreciated

Accepted Solution

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

Hi:

 

My last suggestion is to try the AMT driver which is related.  But the device details aren't telling me it is that driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=5037931&prodNameId=5037933&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=vc-91992-1

 

You all did install the chipset driver first, I presume, and that didn't install the driver?

 

Paul

View solution in context
Provost
Posts: 26,681
Member Since: ‎07-17-2009
Message 2 of 22 (331,537 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

Hi,

 

 Whick model of the Elite are you using?



Please identify your notebook/pc with more than the series number.

 

Look at the base/rear/side of the notebook/pc at the barcoded sticker.

 

Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.  
###Do not post the serial number as it is personal information.###
c01931836.gif
Post the installed operating system version ( and whether it is 32 or 64-bit )

Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.

 

It appears that you are looking for an Intel driver.

 

 

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Top Student
Posts: 5
Member Since: ‎01-18-2010
Message 3 of 22 (331,213 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

[ Edited ]

same issue.  HP Compaq 8200 Elite, SFF Win 7 Ent. 64 bit

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 device driver needed

 


 

Provost
Posts: 88,139
Member Since: ‎07-13-2010
Message 4 of 22 (331,207 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

Hi:

 

You need to install the IMEI driver. You may have to manually install it by using the Browse my computer for software method and browse to CSmiley FrustratedWSetup\sp54095

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=vc-964...

 

Paul

Top Student
Posts: 5
Member Since: ‎01-18-2010
Message 5 of 22 (331,141 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

When I try to update the driver it says that it can't because the "name (Intel Management Engine Interface) us akready in use as either a service or a service deiplay name.

Provost
Posts: 88,139
Member Since: ‎07-13-2010
Message 6 of 22 (331,138 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

Hi, sorry that isn't working.

 

I don't know what to tell you. That is the device that is missing.

 

Try this different version of the driver. If that doesn't work, I can't be of any further assistance.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=vc-876...

 

Paul

 

 

Top Student
Posts: 6
Member Since: ‎08-19-2011
Message 7 of 22 (331,126 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

HP Compaq 8200 Elite Small Form Factor

Serial number MXL1181Q1F

Product No. XL510AV

 

Followed the suggestions on this thread and installed SP53951.

 

The installation process is unusually long, approximately 5 minutes while searching Windows update, and then fails with "Unidentified Device".

 

At this point, the device "PCI Simple Communications Controller" name changes to "Unknown Device".

 

The device properties show the location as PCI bus 0, device 22, function 0.

 

I then installed SP50124, again, approximately 5 minutes, followed by "Unidentified Device" failure.

 

Provost
Posts: 88,139
Member Since: ‎07-13-2010
Message 8 of 22 (331,122 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

[ Edited ]

Hi:

 

My last suggestion is to try the AMT driver which is related.  But the device details aren't telling me it is that driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

You all did install the chipset driver first, I presume, and that didn't install the driver?

 

Paul

Top Student
Posts: 6
Member Since: ‎08-19-2011
Message 9 of 22 (331,121 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

Found one that works: sp52247

 

Provost
Posts: 88,139
Member Since: ‎07-13-2010
Message 10 of 22 (331,112 Views)

Re: PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04 Device Driver Needed

Hi:

 

I'm glad that fixed it.

 

It was driving me crazy I couldn't just point you to the right driver on the first go-around.

 

I guess that ID 1C3A can be it too.  I'll make a note of it.  he PCI database ID'd it as the IMEI device.

 

Normally it is 1C3D for the AMT driver.

 

Paul

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